lock plus
20% off on everything with code "NEWSITE"

 

Return & Exchange Policy

 

Returns can be made only if the product is in unworn condition.

 

Please use therefore the supplied returns form which came with your order. We will pay for the shipment back to us and if a replacement of the item is possible, back to you again. If you don't like the product and/or it doesn't fit and you want so send it back, please use for this also the supplied returns form which came with your order. Please note that we don't carry returning costs for shipments outside of German in this case. You have to pay shipping back to us and we won't refund the shipping costs.

 

Shipping Costs

 

EU: 15€

Spain: 8€

Spain Islands: 15€

Rest Of The World: 60

 

 

 

Shipping Time

 

Orders placed before 3 pm on weekdays (mon - fri) are shipped the same day. Orders after 3pm the next workday. Within Spain it should 2-3 days and it can take longer outside of Spain, depending the country you’re in.

 

Shipments outside the EU

 

Shipments outside Spain are subject to the import tax and customs duty regulations of the destination country. Import tariffs and custom duties are raised by the corresponding customs office, and shall be borne by the consignee. Those duties are raised upon the import regulations of the country of destination. For more information, please, contact the relevant customs office.